2021 Mint 400 Spectating, Parking, and Ticketing Refund Policy
Now – Sunday, April 28th – Start/Finish Line Tickets, Remote Spectator Parking Passes, and VIP Passes are 100% refundable, minus payment processing fees.
Monday, March 1st – Start/Finish Line Tickets, Remote Spectator Parking Passes, and VIP Passes are no longer refundable and no more refund requests will be accepted.
Refund Request Procedure:
Please email all refund requests to [email protected] – referencing your order number in your title. Requests will be time stamped when they are received and we will contact you to process your refund. Refunds will be processed to the credit card used to book your order, minus payment processing fees until Wednesday, February 24th, after which, they will be issued in the form of a check two weeks after the event.
COVID-19 POLICIES:
In the unlikely event the race is postponed or cancelled due to COVID-19, all Start/Finish Line Tickets, Remote Spectator Parking Passes, and VIP Passes are 100% refundable (minus processing fees).
Event Postponement
In the unlikely event the race is postponed and/or rescheduled, all Start/Finish Line Tickets, Remote Spectator Parking Passes, and VIP Passes will be held and applied to the newly scheduled race dates.
Anyone who cannot attend the rescheduled dates is eligible to request a 100% refund until the Monday of the newly scheduled race week, at which time Start/Finish Line Tickets, Remote Spectator Parking Passes, and VIP Passes will no longer be refundable and no more refund requests will be accepted.
Event Cancellation
In the unlikely event the race is canceled, all Start/Finish Line Tickets, Remote Spectator Parking Passes, and VIP Passes will be automatically refunded minus payment processing fees.
